UC & IP Telephony
UC & IP Technology
Want to expand your approach to communication so that it becomes your biggest asset, rather than a disparate set of legacy systems? Our experts will talk you through everything you need to know, starting with the key details of moving to the cloud and then taking you all the way through to the day you go live.
The benefits of the cloud
A cloud-based communications solution keeps all your data and resources in a single place, allowing it to be accessed by any member of the team on an as-needed basis. The cloud is the foundation for Unified Communications and a key step when you want a productive, user-friendly solution.
What is a Unified Communications system?
A Unified Communications system combines a variety of communication methods into a single phone system that delivers SMS, email, video calls and instant chat-based messaging.
Private Branch Exchange (PBX) is the simplest class of solution and takes incoming calls and redirects them to most relevant team member, removing the need for multiple external lines in the process.
Voice of Internet Protocol (VoIP) removes the need for traditional landlines and enables calls, messaging and video conferencing to be performed online.
When searching for the right solution, you need to be aware of the core features:
- Audio calls and multi-user videoconferencing
- The ability to control and redistribute calls
- Instant messaging unified across your business
- Business process integration for seamless uptake
Audio calls and multi-user videoconferencing
Unified Communications are all about flexible, scalable solutions that deliver real-time communications capability.
The ability to control and redistribute calls
The right endpoint needs to receive the right call at the right time. It sounds simple but the tech is anything but. Our mission is to make sure you have exactly what you need.
Instant messaging unified across your business
Instant text-based messaging is a highly productive solution for users across your organisation to share and request information.
Business process integration for seamless uptake
Your core features will be intrinsically aligned and integrated from day one, eliminating the need for costly third party solutions and ongoing integrations.
Digital transformations drive the employee experience
Unified Communications systems eliminate the need for a disparate set of communication channels that staff have to jump between during the course of their day. Now they can enjoy a range of different options as part of a global system that integrates all of their key data from day one. Here are just a few of the reasons this benefits your staff and your organisation:
Better morale
The easier your team finds it to do their jobs, the happier they’ll be. Rather than losing the most productive and creative members to competitors and rivals, keep them happy with a seamless working experience that allows them to focus.
Higher productivity
By making it so anyone can send a quick message, hop on a call, or explain something from a remote location over video, your UC system truly does drive productivity. It’s about setting your most skilled team members free to clear the bottlenecks that too often slow things right down.
Faster collaborations
Quick and timely access to sign offs, experience from more senior staff and fresh ideas from new starters really does make a difference. Add in the growing push from your team to have the flexibility to work off-site and remotely from home and you see why a UC system has never mattered more.
Simple communication
Not every dialogue requires a call, and most interactions don’t require a scheduled team meeting hosted a week from now. UC systems give your team a more flexible, adaptable set of tools to talk, share ideas and generally just get things done. This is your chance to set them free so you can grow like never before.